Frequently Asked Questions.

1. What types of jewelry do you offer?

• We offer a wide range of jewelry, including rings, necklaces, bracelets, earrings, and more. Our collection features various styles, materials, and designs to suit different preferences.

2. How do I place an order?

• To place an order, simply browse our online store, select the items you like, and add them to your cart. Follow the checkout process, providing the necessary shipping and payment information. Once your order is confirmed, you will receive an email with the details.

3. Is it safe to make a purchase on your website?

• Yes, it’s safe to make a purchase on our website. We use secure payment gateways to ensure that your personal and payment information is protected. We do not store your payment details on our servers.

4. Can I modify or cancel my order after it’s placed?

• Unfortunately, once an order is placed, it cannot be modified or canceled. Please review your order carefully before confirming the purchase.

5. What payment methods do you accept?

• We accept various payment methods, including credit cards, debit cards, and other secure payment options. You can find the details during the checkout process.

6. Do you ship internationally?

• Yes, we offer international shipping. Shipping costs and delivery times may vary depending on your location. Please check our Shipping Policy for more details.

7. How can I track my order?

• Once your order is shipped, you will receive a tracking number via email. Use this number to track your order through our designated courier service.

8. What is your return policy?

• We have a flexible return policy. If you are not satisfied with your purchase, you can return the item(s) within [number of days] days of receiving your order. Please review our Return Policy for detailed instructions.

9. How do I take care of my jewelry?

• Each piece of jewelry comes with care instructions. Generally, it’s advisable to store your jewelry in a cool, dry place and avoid contact with water, perfume, or chemicals. Refer to the care instructions provided with your purchase for specific guidance.

10. How can I contact customer support?

• For any questions or concerns, feel free to reach out to our customer support team at [info@tridora.store]. We aim to respond to inquiries promptly.